2007 Annual Conference Details
Dear ALA Boston Chapter Members:
Details of the 2007 Annual Educational Conference and Expo are now available.
Here's why you should attend:
- Education - More than 100 educational sessions ... including topics on general management, office management, human resources, financial management, legal industry and office operations ... to help you with your professional development.
- Networking - Discuss your unique challenges with your colleagues and get ideas and proven solutions that you can implement back at the office.
- Exposition - Hear about and see the latest and greatest in products, technology and services, showcased by more than 200 companies in the Exhibit Hall.
- Convenience - Your hotel accommodations, Conference sessions, the Exhibit Hall, and special events (except for the Welcome Reception) held at one location -- the world-class Mandalay Bay Resort & Casino.
Just Announced! 2007 Annual Conference Keynote Address
People-Centric Cultures Pay Big Dividends: Lessons From Great Companies
Featuring Ann Rhoades, PRES (Person Responsible for Extraordinary Services), People Ink
Ann Rhoades, former Executive Vice President of People at JetBlue Airways, was one of five core leaders to launch the airline in February 2000. She believes in people and their ability to accomplish the extraordinary, when they are given the authority and responsibility to succeed. Her candor about the mistakes she's made and the lessons she's learned is the driving force behind her desire to inspire organizations to:
- Build sustainable cultures based on values unique to their environment
- Select and retain "A" players
- Treat employees "fairly," not equally
- Deliver extraordinary customer-centric service
- Break the rules
- Go from "good" to "great"
Rhoades' dynamic style and commitment to quality have led her to be a driving force in many high-profile companies, including Southwest Airlines, Doubletree Hotels and First Interstate Bank. She graduated summa cum laude with a Bachelor of Business Administration from the College of Santa Fe, and earned her MBA at the University of New Mexico.
More details are available at the National ALA web site.
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